Customer Support

At Golden Casino customer satisfaction is our TOP priority. Before contacting customer service, please read our FAQ. If you can't find and answer to your question in the FAQ, our highly skilled team of Customer Service Representatives are available by phone and e-mail 24/7 !

Phone Support

  • Our North American tollfree phone number: 1-800-980-7818
  • Outside North America call us at:
  • Our tollfree fax number: 1-800-980-7919

Email Support

  • If you'd prefer to contact us through e-mail, you can reach a Customer Service representative at admin at newgoldencasino com.
  • If you have any technical questions, such as installing the software or connecting with your username and password, contact our Tech. Support Department at support at newgoldencasino com.


Customer Support. Golden Casino isn't just a leader in games and bonuses. We also have the most advanced security encryption available. This ensures that our customers are safe and secure.

GoldenCasino is licensed by the Curacao Internet Gaming Association (CIGA).